Terms of service

Welcome to ECELET Derma. By accessing or using our website, you agree to comply with these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing our website or purchasing products from RealBeauty, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our website.

2. Products and Services

We strive to display our products, descriptions, and pricing as accurately as possible. However, we do not guarantee that all information is completely accurate, current, or error-free.

We reserve the right to:

• Modify product prices without prior notice.

• Discontinue products at any time.

• Refuse or cancel any order at our discretion.

• Limit product quantities where necessary.

3. Orders

By placing an order, you confirm that:

• The information you provide is accurate and complete.

• You are authorized to use the selected payment method.

• We may contact you to verify your order before processing.

Orders are subject to acceptance and product availability.

4. Pricing and Payments

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Payment must be completed using one of our accepted payment methods before an order is processed, except where Cash on Delivery (COD) is available.

5. Shipping

Shipping charges, delivery estimates, and shipping conditions are described in our Shipping Policy. Delivery times are estimates and may vary due to courier delays or circumstances beyond our control.

6. Returns and Exchanges

Returns and exchanges are governed by our Return & Exchange Policy. Please review that policy before requesting a return or exchange.

7. Intellectual Property

All content on this website—including text, images, graphics, logos, product descriptions, designs, and other materials—is the property of RealBeauty or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

8. Prohibited Use

You agree not to:

• Use the website for any unlawful purpose.

• Attempt to interfere with the website's operation or security.

• Upload malicious software or harmful code.

• Misuse our content or services.

• Engage in fraudulent activities.

9. Limitation of Liability

To the maximum extent permitted by law, RealBeauty shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will become effective immediately upon being posted on this page.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Pakistan.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Customer Support: 0321-1779243

Order Placement & Assistance: 0370-6518400

Email: eceletnaturalskincare@gmail.com

Location: Lahore, Pakistan